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How do I request a claims adjustment?

To request reconsideration of a claim or an allowable charge review for HNFS-authorized services, contact HNFS within 90 days from the remittance advice (remit) date. HNFS cannot consider requests received outside this 90-day window.

Adjustment determinations are made on a claim-by-claim basis. Please allow 30–45 days for HNFS review You will receive a new remit from HNFS with its determination.