Products and Services

Military & Family Life Counselor Program

Managed Health Network, Inc. (MHN) Government Services, part of the Health Net Federal Services, LLC (HNFS) behavioral health company, MHN, has provided short-term, non-medical counseling to service members and their families through the Military & Family Life Counselor (MFLC) Program to augment existing military support programs worldwide since 2004. Through the Department of Defense's MFLC Program, licensed clinical counselors assist service members and their families with issues they may face through the cycle of deployment – from leaving their loved ones and possibly living and working in harm's way, to reintegrating with their family and community. The MFLC program provides support for a range of issues including relationships, crisis intervention, stress management, grief, occupational, and other individual and family issues.

Behavioral Health

Health Net Federal Services and MHN provide their customers access to a tailored network of civilian behavioral health providers, Employee Assistance Plan (EAP) Services, face-to-face, non-medical counseling and online behavioral health tools.

Health Net Federal Services serves more than 1,400 client accounts including Fortune 500 companies; government agencies, notably the Department of Defense and the Department of Veterans Affairs; multi-employer funds and affiliate accounts. Services are provided to approximately nine million members including employees, union members and their families, active duty service members, National Guard and Reserve members, Veterans and military families.

Government behavioral health programs include:

  • On demand, non-medical counseling and education is provided by licensed counselors to relieve daily stressors.
  • Child and Youth Services Program counselors provide coaching, guidance and support for students, parents, teachers and staff.
  • Joint Family Support Assistance Program provides resources and support that would otherwise be inaccessible to families including National Guard and Reserve families located far from military installations.
  • Behavioral health outreach and screening services for Operation Iraqi Freedom and Operation Enduring Freedom Veterans through the VetAdvisor Support Program.
  • The Rural Mental Health Initiative provides a network of community behavioral health providers to augment the Department of Veterans Affairs outpatient mental health and readjustment counseling services in rural areas of the country.

State Programs

In 2010, the California Prison Health Care Services entered into a contract with HNFS to develop an off-site, sustainable health care network to support patient-inmates for its 33 state institutions. This partnership was developed to improve access to affordable community medical services that cannot be provided within the California Department of Corrections and Rehabilitation institutions, utilizing quality providers at reasonable rates.

OHS Direct Clinical Services

Occupational Health Services (OHS) is HNFS’ direct clinical services division under MHN, and works closely with the criminal justice system and local county officials to provide court-mandated anger management, Driving Under the Influence (DUI) Program and chemical dependency assessments throughout California where they are licensed and certified by the California State Department of Alcohol and Drugs.

OHS has 25 years experience administering successful programs for court-ordered participants and has over 7,500 clients throughout California with flexible program schedules and payment options, and bilingual capabilities in English and Spanish. Services are provided throughout the following six counties:

  • Alameda County
  • Contra Costa County
  • San Diego County
  • San Mateo County
  • Santa Clara County
  • Stanislaus County

Driving Under the Influence Program – OHS offers Wet Reckless, three-month first offender, six-month first offender, nine-month first offender, 18-month multiple offender and 30-month multiple offender programs to meet court and DMV-DUI requirements to get a driver’s license back.

Anger Management – OHS’ Anger Management Program teaches people how to deal with anger in a positive, functional way and fulfills the requirements for probation or dismissal stipulated in most court-ordered or court-cited anger management orders.

Alcohol and Drug Assessments – OHS administers a reliable, industry-standard substance abuse assessment – The Addiction Severity Index (ASI) – to identify each person’s unique needs and help them develop a plan and return to health.